Response Codes

General Response Codes

Code	Description
0000	Successful execution.
0001	One or more of the required fields have not been sent or some fields were not in a correct format: { list of all required or incorrect fields }.
0002	Invalid '{parameter name}' supplied.
0003	'amount' should be greater than 0.00.
0004	The program does not have configured program payment provider settings for the used payment option.
0005	Invalid program code: {the program code}.
0006	External payment provider failed to process the operation.
0007	'{parameter name}' must not be empty.
0008	Invalid account number supplied: {account number}.
0011	Invalid status supplied in '{parameter name}'.
0012	'{parameter name}' is already in use for the program.
0013	'{parameter name}' is already in use for the portal.
0014	'mandateReference', 'mandateSignedDate' and 'mandateSignedTime' are required for payment option "Bank Account SEPA".
0015	Payment status is different from 'Authorized'.
0016	The Transaction found by provided 'uniqueReference' is involved into the Deal with "Delayed Shipment" Type and Payment status is different from 'Expired' or 'Authorized'.
0017	Corresponding account type is inactive.
0018	Unknown user.
0019	User is inactive.
0020	User is locked.
0021	Unknown 'transactionTypeCode'.
0022	Unknown 'paymentOptionCode'.
0023	Unknown currency code.
0024	'mandateReference', 'mandateSignedDate' and 'mandateSignedTime' must be empty for payment options different from "Bank Account SEPA".
0026	Maximum value of the '{limit name}' limit is exceeded.
0027	Invalid country code supplied in: '{parameter name}'.
0028	Country supplied in the 'countryCode' is not supported.
0029	Specified 'programAccno' is not a program account.
0030	Invalid 'fileId'.
0031	Specified '{parameter name}' is not an e-wallet user account.
0032	Unknown 'paymentGroupCode'.
0033	Unknown 'paymentSubGroupCode'.
0034	'{parameter name}' is already in use for the account.
0035	Payment status is different from 'Received'.
0036	Current account application status does not allow file uploading or deleting.
0037	Specified '{parameter name}' is not a merchant account.
0039	The file size must be less than or equal to 10 MB.
0041	User password is expired.
0044	'{Parameter Name}' array contains duplicated items.
0045	Using of the stored payment option is denied, because it is in the "Pending" or "Blocked" status.
0046	If 'useDifferentBillingAddress' is true, 'customerFullName', 'addr1', 'city', 'countryCode', 'postCode' must be provided.
0047	Database connection timeout.
0048	Unknown '{parameter name}'.
0049	Status of transaction specified by 'uniqueReference' is different from "Authorized".
0050	Transaction specified by 'uniqueReference' has already got a dependent transaction of transaction type category "Load Account".
0051	Minimum value of the '{limit name}' limit is exceeded.
0052	Payer's account has insufficient funds: {account number}.
0055	Failed to get order data from debtor management provider.
0056	Payment status is different from 'Received', 'Authorized' or 'Capture in Progress'.
0057	The file is empty.
0058	Server is currently busy. Please try again.
0060	Account is {account status}: {account number}.
0061	Merchant is inactive: {the name of corresponding Account Owner}.
0063	Integration settings have not been set up: { compliance check settings | location check settings | risk check settings | vat id check settings | address autocompletion check settings | blacklist filter settings | debtor management settings }.
0064	'X-Access-Token' is not a valid JWT Token.
0065	User Agreement Text is not found by specified 'userAgreementReference'.
0066	Value must be > 0: '{parameter name}'.
0067	Specified merchant account has a currency different from the specified '{parameter name}'.
0068	The operation is denied for this user: not enabled through API Authorization Sets.
0069	The operation is denied for this user: {system operation code}.
0070	The uploaded file content does not match the file extension.
0071	Provided stored payment option has exceeded its validity period.
0073	Account's maximum balance would be exceeded as a result of this transaction: {account number}.
0074	Specified 'programAccno' has a currency different from the transaction currency.
0075	Specified 'accno' has a currency different from the transaction currency.
0077	Failed to convert currency.
0078	Corresponding payment option is inactive for: {account number}.
0079	Corresponding transaction type is inactive for: {account number}.
0080	Account is expired: {account number}.
0081	The file name length must be less than or equal to 255 characters.
0082	Merchant account has insufficient funds: {merchant account number}.
0083	Specified 'accno' is neither an e-wallet user account nor merchant account.
0084	Specified '{parameter name}' is an e-wallet user but the provided stored payment option is not associated to him/her.
0085	For the country "{Country name}" parameter '{parameter name}' is required.
0086	Transaction settlement failed, transaction is created in the "Captured" status.
0087	'{parameter name}' is specified, '{"accnoType" | "userAccnoType"}' must also be specified.
0088	Incorrect file extension. Supported file extensions are jpg, jpeg, png, pdf, doc, docx, xls, xlsx.
0089	Mandate reference must be unique for the program.
0090	The provided value in '{parameter name}' is incorrect state name or code.
0091	Transaction specified by '{parameter name}' must have transaction type category "Deposit".
0092	Transaction specified by 'uniqueReference' must have transaction type category "Payment".
0095	Specified stored payment option does not have any of associated payment providers in the system.
0096	Authorization has been denied for this request.
0097	Payload has an incorrect format.
0098	Concurrency error occurred.
0099	Unexpected server error occurred.
9001	BIN check service failed to perform the operation.
9002	The 'criteria' request parameter with name '{parameter name}' is not a valid fully-qualified https URL.
9005	Only "EUR" can be used with provided "Bank Account SEPA" payment option.
9012	Duplicated 'name' field values of 'criteria' exist.
9014	For Third Party Provider's requests of this API method 'accno' must belong to an e-wallet user.
9015	The requested URL resource does not support the provided HTTP request method.
9017	Either '{the first parameter name}' or '{the second parameter name}' parameter must be provided.
9019	Financial operations between CPSP and non-CPSP merchants are prohibited.
9020	Financial operations between E-Wallet users and CPSP merchants are prohibited.
9997	Request cancelled because request frequency limit was exceeded.
9998	Request cancelled because of internal time-out.
9999	Request cancelled or timed-out.

'Create Account' and 'Update Account Information' Response Codes

Code	Description
0101	'externalAccountReference' already in use.
0102	'loginID' already in use.
0103	Specified 'accountApplicationFlowCode' is not applicable for an E-Wallet User Account.
0104	Cannot use an email address as 'loginID'.
0105	The user has not achieved the minimum allowed age.
0106	Unknown 'accountApplicationFlowCode'.
0107	Specified 'accountApplicationFlowCode' is inactive.
0108	Password does not comply to the password policy: '{password policy description}'.
0109	Account currency specified by 'currCode' is not allowed for user boarding.
0110	'externalAccountReference' must be specified.
0111	'externalAccountReference' must not be specified.
0130	Invalid '{parameter name}' value.
0131	Invalid 'timeZone' value.
0132	A business user field is provided to a non-business user.
0133	On account {"creation"||"update"} the 'externalAccountReference' may not be empty string.
0134	The combination of KYC fields is not unique for the program.
0135	Unknown 'accTypeCode'.
0136	Specified 'accTypeCode' is not allowed for accounts.
0137	Specified 'accTypeCode' does not correspond to E-Wallet User Category.
0138	Compliance Check failed, the Account cannot be created.
0139	Account application in processing due to compliance check.
0140	Specified 'accTypeCode' is not active.
0141	{Account|Merchant} has not been {created|updated}: debtor is not maintained.
0142	Specified 'userAgreementReference' is not found for the Program.
0143	Specified 'userAgreementReference' is expired or not valid yet.
0144	User agreement text of the account is not valid.
0145	User agreement text of the account owning the specified 'storedPaymentOptionReference' is not valid.
0147	The expiration date of the identity document must not be in the past.

'Change Status' Response Codes

Code	Description
0120	Account already in the desired status.
0121	Cannot change status to "Closed" or "Rejected".
0122	Cannot activate the user account, because the corresponding program account is inactive.
0123	Cannot change status from "Closed" or "Rejected".
0124	One or more Enrollment Documents have no valid uploaded file.
0125	Switching to "{Account Application status}" is not possible, if Merchant Scoring is disabled.

'Account Enquiry' and 'Pending Transactions Enquiry' Response Codes

Code	Description
0160	'{parameter1 name}' is greater than '{parameter2 name}'.

'Load and Unload Account' Response Codes

Code	Description
0180	Account load limit exceeded.
0182	Program load limit exceeded.
0190	Account unload limit is exceeded.
0192	Account has insufficient funds: {account number}.
0194	Payment option is not available for unloading this account.
0195	Program unload limit exceeded.

'Transfer Amount' Response Codes

Code	Description
0200	Receiver account could not be found by the specified 'carrierNumber'.
0201	'transferAmount' should be greater than 0.00.
0202	'transferAmount' is greater than account's available balance: {account number}.
0203	Target account is inactive.
0206	Target account equals source account.

'Adjust Balance' Response Codes

Code	Description
0210	'adjustAmount' should be greater than 0.00.
0211	Debit 'adjustAmount' is greater than account's available balance: {account number}.
0212	Invalid indicator supplied in 'entryIndicator'.

'Init Authorize' Response Codes

Code	Description
0221	The Deal found by provided 'dealReference' already has an initial transaction.
0223	Criteria item with name = "redirectUrl" must be provided and its value must not be empty.
0224	Provided '{parameter name}' must belong to payment group "Cards".
0225	Specified stored payment option has an associated payment provider different from "PAY.ON".
0226	'storedPaymentOptionReference' and 'paymentOptionCode' parameters must match the same payment option.
0227	SCA mode is disabled. '{parameter name}' must not be provided.
0228	'accno' belongs to an E-Wallet User. 'userAccno' must not be provided.

'KC-Capture' and 'Capture' Response Codes

Code	Description
0230	'modifiedAmount' should be greater than 0.00 and less than or equal to authorized amount.
0233	Transaction found by the specified 'uniqueReference' has a currency different from the capture currency.
0234	Transaction found by the specified 'uniqueReference' is a "KC-Block" transaction.
0235	'modifiedAmount' must be equal to authorized amount when the Transaction is involved into the Deal with "Delayed Shipment" Type or payment provider is "PaymentsOS" or "Prepayment".
0236	Transaction found by provided 'uniqueReference' is involved into the Deal with "Delayed Shipment" Type. The related Deal has no valid timestamp of 3DSecure authentication.

'KC-Cancel' and 'Cancel' Response Codes

Code	Description
0240	Cancelling is not supported for the used payment option.
0241	Cancellation period for the selected transaction has exceeded.
0242	The related account is inactive, rejected or closed: {account number}.

'KC-Refund' and 'Refund' Response Codes

Code	Description
0250	Payment status is different from 'Captured' or 'Settled'.
0251	A refund or a chargeback was performed for the referenced transaction.
0252	Transaction specified by 'uniqueReference' must have transaction type category "Load Account" or "Payment".
0253	Account has insufficient funds: {account number}.
0254	'refundAmount' must be less than or equal to amount available for refund: {amount which is calculated according to certain description of the validation}.
0256	Refund is not supported for the used payment option.
0257	Transaction found by the specified 'uniqueReference' has a dependent transaction of transaction type "KC-Block" and status "Authorized" or "Received".
0258	Transaction specified by the 'uniqueReference' is not refundable.
0259	Related order of the transaction specified by 'uniqueReference' has non-zero-sum positions with license status "Revocation Requested"
0852	Transaction specified by the 'uniqueReference' was created more than {"Transaction Policy"-> "Refund Period In Days"} days ago.
0853	'refundAmount' should complete already refunded amounts to the full amount available for refund.
0854	'refundAmount' must be greater than 0.00.
0855	Transaction found by specified 'uniqueReference' is performed with "SofortÜberweisung" or "IDEAL" payment option, a valid IBAN is not available.
0856	Transaction found by specified 'uniqueReference' is performed with "SofortÜberweisung" or "IDEAL" payment option, active payment provider settings of type "SEPA" are not available.
0857	Transaction found by the specified 'uniqueReference' has a related order.
0858	A transaction specified by 'uniqueReference' is linked to a {"B2B Dealer Order"||"B2C Voucher Order"}, operation is denied.
0859	Only Single Transaction Refund can be applied for the specified transaction.
0860	Only Full Chain Refund can be applied for the specified transaction.
0865	Amount of the refunding transaction must be equal to Amount of the refunded transaction.
0866	Only Single Transaction Refund or Full Chain Refund can be applied for the specified transaction.
0870	{ "Dependent external transaction of transaction found by provided 'uniqueReference' " | "Transaction found by provided 'uniqueReference' "} is performed via payment provider "Prepayment" and has status different from "Settled". It cannot be refunded.
0871	Transaction found by specified 'uniqueReference' is performed with "Pay by Bank" payment option, Carrier Number must not be empty.
0872	Transaction found by specified 'uniqueReference' is performed with "Pay by Bank" payment option, Bank Code must not be empty.
0873	Transaction found by specified 'uniqueReference' is performed with "Pay by Bank" payment option, Provider Customer Full Name must not be empty.

'Find User Account' Response Codes

Code	Description
0260	Specified user does not have an account in the specified program.

'Authenticate User' Response Codes

Code	Description
0270	A user with the provided combination of 'userId' and 'password' does not exist.

'Get Applicable Limits' and 'Check Limits' Response Codes

Code	Description
0320	Unsupported combination of input parameters is used. Please use one of the following: 1. 'transactionTypeCode' and 'paymentOptionCode' and 'storedPaymentOptionReference' are not provided; 2. 'transactionTypeCode' and 'paymentOptionCode' are provided; 3. 'transactionTypeCode' and 'storedPaymentOptionReference' are provided; 4. 'transactionTypeCode' is provided.
0321	Either 'paymentOptionCode' or 'storedPaymentOptionReference' or none of them must be specified.
0322	'isVerified' is required, if 'paymentOptionCode' is provided.

'Authorize' and 'Pay to Account' Response Codes

Code	Description
0350	The 'dealReference' is provided. 3RI authorization with the currently used payment provider is not possible.
0351	The Deal found by provided 'dealReference' does not have an initial transaction "Captured" or "Settled".
0352	The 'dealReference' is provided. Specified 'accno' must match to the Deal's Account.
0353	'presentationAmount' in the total exceeds an authentication amount of the Deal found by provided 'dealReference'.
0354	The 'dealReference' is not specified. The 'storedPaymentOptionReference' is required.
0355	The Deal found by provided 'dealReference' has "Delayed Shipment" Type. 'presentationAmount' must be equal to the Deal Authentication Amount.
0356	The Deal found by provided 'dealReference' is closed. The transaction request is declined.
0357	Specified 'storedPaymentOptionReference' does not match the Registration Id of the Deal found by provided 'dealReference'.
0358	'dealReference' is specified. Program found by specified 'programAccno' does not satisfy the Program of the Deal found by specified 'dealReference'.
0362	Compliance Check hit, transaction cannot be processed.
0363	'presentationAmount' should be greater than 0.00.
0364	Regulatory Compliance Check pending, transaction cannot be processed.
0366	Actual billing address must be passed for PayPal tracking, if 'accno' is a merchant account.
0367	Actual payer's billing address must be passed, if a payment is done to a merchant via PayPal.
0368	'emailAddress' must be passed, if a payment is done via "PayPal" and Account found by specified 'accno' belongs to a merchant.
0369	If 'accno' is not provided, 'useDifferentBillingAddress' must be true.
0370	The provided stored payment option is not associated with the provided 'accno'.
0401	Account owning the specified 'storedPaymentOptionReference' is not active.
0402	The payment option bank failed the compliance check, payout cannot be processed.

'Get Countries' Response Codes

Code	Description
0410	'programCode' is provided, 'onlyProgramCountries' must also be provided.

'Upload Application Document File' Response Codes

Code	Description
0440	Invalid 'documentId'.
0441	The file size must be less than or equal to {"additionalInformation" -> maxFileSize} MB.
0442	The uploaded file scanning result has status "INFECTED" and file upload is rejected.
0443	Security Provider failed to perform the operation.
0444	Incorrect file extension. Supported file extensions are jpg, jpeg, png, pdf, doc, docx.

'Complete Authorize', 'KC-Authorize' and 'KC-Debit Account' Response Codes

Code	Description
0220	'paymentAmount' should be greater than 0.00.
0475	"{currently used payment provider}" payment provider is used, the 'criteria' request parameter with name "paymentProviderResponse" or "isStatusRequest" must be provided.
0476	"{currently used payment provider}" payment provider is used and no stored payment option is defined, the 'criteria' request parameter with name "paymentProviderResponse" or "isStatusRequest" must be provided.
0477	Provided 'paymentProviderResponse' does not match the provided 'authorizationToken'.
0479	Current deposit is performed via Prepayment and already has a dependent Payment transaction.
0480	Invalid 'authorizationToken'.
0481	"PayerID" must be provided under 'criteria' request parameter, if PayPal payment provider is used.
0482	Transaction is pending on payment provider.
0483	Pooling is not enabled for the account specified by 'accno'.
0488	Status of transaction specified by 'depositReference' is different from "Captured" or "Settled".
0489	Transaction found by the specified 'depositReference' already has a dependent transaction having "Payment" transaction type category.
0490	Payee differs from the add money beneficiary.
0491	Unsupported 'paymentBrand' in payment provider response.
0493	{'merchantAccno' || 'accno'} is specified as External Account Reference, the {'merchantProgramCode' || 'programCode'} is required.
0494	Payment option was not defined for "Init Authorize". Payment option received from the payment provider must belong to payment group "Cards".
0495	Storing a payment option was selected by the user during payment data input. This is forbidden for merchant accounts.
0496	Payment option returned by the payment provider does not match the payment option specified in the {"Init Authorize" || "Init Add Stored Payment Option"} request.
0497	The specified 'accno' must have an unexpired default stored payment option.
0498	The sum of amounts of all dependent payment transactions exceeds the amount of the transaction found by the specified 'depositReference'.
0499	'paymentAmount' should be equal to the authorized amount if the transaction found by the specified 'uniqueReference' has a related order.
0500	For Third Party Provider's requests of this API method 'accno' must belong to an e-wallet user and 'depositReference' must not be provided.

2FA Response Codes

Code	Description
0550	The user has "{the user 2FA status}" 2FA status which is not supported. Supported statuses: {the list of comma-separated 2FA statuses (each of them in quotes)}.
0551	The user Portal does not support Two-Factor Authentication.
0552	The One-Time Password request is blocked due to too many requests.
0553	The repeated One-Time Password request is blocked due to too many requests.
0554	The Mobile Phone, required to configure 2FA, is not specified for the user or is not valid.
0555	The configuration of 2FA has not been completed.
0556	Confirmation with 2FA is required. 'oneTimePassword' must be provided (use the value sent to the user via SMS).
0557	'oneTimePassword' parameter must be a {"Digits" parameter from current version of 2FA KC Algorithm}-digit number.
0558	'oneTimePassword' is incorrect.
0559	An incorrect 'oneTimePassword' is provided for {" Max Unsuccessful 2FA Attempts" setting value} times. Corresponding user has been locked.
0560	Confirmation with a verification code is required. 'twoFASetupCode' must be provided (use the value sent to the user email address).
0561	'twoFASetupCode' is incorrect.
0562	An incorrect 'twoFASetupCode' is provided for {" Max Unsuccessful 2FA Attempts" setting value} times. Corresponding user has been locked.
0563	The verification code which has been sent to the user email address is expired.
0564	The one-time password which has been sent to the user via SMS is expired.
0571	An error occurred during external call to SMS provider.
0572	An error occurred while sending an SMS by an external provider.
0573	The phone number provided as '{parameter name}' request parameter is not valid.

Consent Response Codes

Code	Description
0598	Invalid Third Party Provider Id supplied.
0599	Provided user is not a Third Party Provider user.

'Add Stored Payment Option', 'Init Add Stored Payment Option', 'Complete Add Stored Payment Option', 'Delete Stored Payment Option' and 'Update Stored Payment Option Data' Response Codes

Code	Description
0620	'paymentOptionCode' is not storable.
0621	Specified 'paymentProvider' is not applicable for an E-Wallet User Account.
0622	Currently used payment provider is not allowed.
0623	An error occurred while registering a payment option with an external provider.
0625	The 'criteria' request parameter with name "callbackURL" is required with "{currently used payment provider}" payment provider
0626	"returnURL" and "cancelURL" must be provided under 'criteria' request parameter, if PayPal payment provider is used.
0628	Pooled transactions exist for the specified account, a default stored payment option cannot be deleted.
0629	Specified payment option does not match the payment option defined in the "Init Add Stored Payment Option" request.
0631	The specified 'storedPaymentOptionReference' is used for payout in the deferred account closing and cannot be deleted.
0632	The 'criteria' request parameter with 'name'="paymentProviderResponse" is required with "{currently used payment provider}" payment provider.
0633	'paymentOptionCode' must refer to payment group "Banks" or "Cards" or payment option "PayPal", "Apple Pay" or "Google Pay".
0634	Another account within the same Program has stored payment option with the same reference and currently used payment provider.
0635	Only "EUR" can be used as currency with provided "{currently used payment provider}" payment provider.
0639	"{currently used payment provider}" payment provider is used and 'criteria' request parameter with name "isStatusRequest" is not provided, the 'criteria' request parameter with name "redirectUrl" must be provided.
0640	Invalid payment provider type.
0641	'paymentOptionCode' must refer to payment option "Bank Account", "SEPA Direct Debit core", "SEPA Direct Debit B2B" or "BACS Direct Debit".
0642	"{currently used payment provider}" payment provider is used and 'criteria' request parameter with name "isStatusRequest" is provided, the 'criteria' request parameters with names "panToken" and "initiatedTransactionReference" must be provided.
0644	No stored payment option is found by the provided 'authorizationToken'.
0645	Status of the stored payment option found by the provided 'authorizationToken' is not "Pending".
0646	Stored payment option found by provided 'storedPaymentOptionReference' has payment provider type different from the "Universal Payment Provider".
0647	No data for update is specified. Please, provide at least one of the following parameters: "carrierNumber", "expiryMonth", "expiryYear", 'bankCode", "additionalData".
0648	Stored payment option is not found due to incorrect or not existing 'storedPaymentOptionReference'.
0649	Address Data is missing for the merchant.
0691	'bankCode' parameter is not provided.

'Init Verify Stored Payment Option' and 'Complete Verify Stored Payment Option' Response Codes

Code	Description
0660	'storedPaymentOptionReference' is not verifiable.
0661	'storedPaymentOptionReference' is not in "Unverified" status.
0662	Verification code is incorrect.
0663	Verification code is incorrect. And the amount of allowed verification attempts is exceeded. Stored payment option returns to the Unverified status.
0664	Only "EUR" can be used with provided "Bank Account SEPA" payment option.
0665	Specified card is expired.
0666	The specified 'accno' and 'programAccno' have different currencies.
0669	'storedPaymentOptionReference' is not in "In Verification" status.

'Validate IBAN' Response Codes

Code	Description
0692	Failed to validate the provided 'bankCode'.
0693	Failed to validate the provided 'iban'.
0694	IBAN Validation credentials are not defined.
0695	IBAN Validation cannot be done because of communication issues to 3rd party system.
0696	IBAN Validation cannot be done because returned 'Bank Name' is empty.
0697	IBAN Validation cannot be done because there are no returned BIC candidates.

'Perform Fraud Monitoring Callback' Related Response Codes

Code	Description
0810	Specified 'externalReference' is not found.
0811	Another callback was already performed for the specified 'externalReference'.
0812	Unknown 'team'.
0813	Unknown 'trafficLight'.

'Close Account' Related Response Codes

Code	Description
0830	Account application is in an incorrect status for a transition to the 'Closed' status.
0831	There is no balance to be paid out to the specified stored payment option.
0832	The specified 'accno' cannot be closed, because it is already scheduled for closing.
0833	'storedPaymentOptionReference' parameter is required to perform payout when closing the account, if available balance of this account is greater than 0.
0834	The owner of the account corresponding to the provided 'accno' already has a request to delete the sensitive data.

'Get SEPA Mandate' Related Response Codes

Code	Description
0950	A SEPA mandate can be only downloaded for the "Bank Account SEPA" payment options.
0951	Mandate data is not available for the specified stored payment option.

'Maintain Debtor Master Data', 'Maintain Debtor Business Transaction' and 'Update Debtor Business Transaction Status' Response Codes

Code	Description
1080	Debtor management provider failed to perform the operation. Check 'additionalInformation' for details.
1081	Either 'paymentType' or 'paymentOptionCode' parameter must be provided.
1082	'itemIdentifier' must be specified, when 'billingAddress' is specified.
1083	'salesOutlet' must match one and only one merchant account.
1084	Status of the transaction found by the specified 'itemIdentifier.itemID' is different from "Authorized", "Captured" or "Settled".
1085	The specified 'amount' is different from presentation amount of the transaction found by the specified 'itemIdentifier.itemID'.
1086	The 'amountCurrency' request parameter is required.

'Perform Person Compliance Check', 'Perform Company Compliance Check', 'Perform Person Risk Check' and 'Perform Company Risk Check' Response Codes

Code	Description
1090	Compliance provider failed to perform the operation.
1091	KontoCloud payment option code cannot be mapped to the provider payment option code.
1092	Risk Check provider failed to perform the operation.
1093	Operation blocked, please contact service provider.
1094	The request must contain either 'storedPaymentOptionReference' or 'useDifferentBillingAddress' = true, 'customerFullName', 'addr1', 'city', 'postCode' and 'countryCode' or both.

'Perform Debtor Invoice Callback' and 'Perform Debtor Billing Callback' Response Codes

Code	Description
1111	External debtor invoice callback failed.
1112	No order is found by the external order reference {'itemId'}.
1113	The program with {'programCode'} code is configured to process orders in simplified mode. Change program settings or use "1.150. Perform Debtor Billing Callback" API method to initiate order processing.
1114	The program with {'programCode'} code is not configured to process orders in simplified mode. Change program settings or use "1.103. Perform Debtor Invoice Callback" API method to initiate order processing.
1115	Action is not available for the order.
1116	Action is not available for order. The order must be B2B-Dealer order paid via bank account.
1117	Provided 'documentType' is not available for current order status.
1118	Provided 'created' is not a valid UTC date time.
1119	Current order status allows only 'documentType' "invoice_cumulated".
1120	'status' must be "INVOICED" for 'documentType' "invoice_cumulated".
1121	'customerId' {provided value} does not match customer account of the order.
1122	No transaction found for the order.
1123	'fileData' is an invalid Base64 string as it contains a non-Base64 character.
1124	The Order found by provided 'externalOrderReference' has a status different from "Billing Requested", "Revoked after Chargeback", "Billing Requested after Refund".
1125	Billing callback has already been performed for the Order found by provided 'externalOrderReference'.
1126	'items' must be provided.
1127	The status of the order must be "Invoiced" or "Revoked After Chargeback" and order type must be "B2B Voucher Non-Licensable".
1128	The status of the order must be "Dunning 1" and order type must be "B2B Voucher Non-Licensable".
1129	The status of the order must be "Dunning 1" or "Dunning 2" and order type must be "B2B Voucher Non-Licensable".
1150	The 'documentType' must be "dunning1" and order type must be "B2B Voucher Non-Licensable".
1151	The 'documentType' must be "dunning2" or "settled" and order type must be "B2B Voucher Non-Licensable".
1152	The 'documentType' must be "settled" and order type must be "B2B Voucher Non-Licensable".

'Perform Address Check' Response Codes

Code	Description
1130	Address check provider failed to perform the operation.
1131	Either 'postalCode' or 'city' parameter must be provided.

'VAT ID' Response Codes

Code	Description
1140	VAT ID provider failed to perform the operation.

'Perform Address Auto Completion' Response Codes

Code	Description
1210	Address auto completion provider failed to perform the operation.

'Perform Compliance Callback' Response Codes

Code	Description
1220	Specified compliance results not found.
1221	Specified 'archiveId' does not support manual review.
1222	Specified compliance result corresponds to a closed or rejected account.
1223	Manual Review Result cannot be set for inspected compliance check.
1224	Manual Review Result is already defined for the compliance result found by specified 'archiveId'.
1225	Specified compliance result has an error.

'Process Payment' Response Codes

Code	Description
1230	Value must be between 0 and 1: '{parameter name}'.
1231	'performB2BBooking' is false, 'isServiceCommissioningTrue' must be false.

'External Id' Response Codes

Code	Description
1250	Specified Program's ID Provider not configured.
1251	Provided UUID is already in use in the combination with the provided ID Provider in the specified Program.
1252	Provided UUID not found for the provided 'accno' in the specified Program.
1253	Only one UUID of the external ID Provider can be added for the user.
1254	Last user's UUID cannot be deleted.

'Get User Agreement Text' and 'Get Current User Agreement Text' Response Codes

Code	Description
1260	Current user agreement version is not found.
1261	Current user agreement text is not found.
1262	Either 'userAgreementReference' or 'culture' must be specified.

'Perform Debtor Error Callback' Response Codes

Code	Description
1290	External debtor error callback failed.

'Settle Transaction' Response Codes

Code	Description
1300	Payment status is different from 'Captured'.
1301	Transaction found by the specified 'uniqueReference' does not have an associated external transaction.
1303	'settlementCurrencyCode' is not provided, 'settlementExchangeRate' must not be provided.
1304	'settlementCurrencyCode' is not allowed in the current transaction setup.
1305	'settlementExchangeRate' must be greater than 0.00.
1306	Transaction Amount converted to {"account"} currency ({Code of Account.Currency}) must be greater than 0.00.
1307	No transactions found to apply the provided 'settlementCurrencyCode'.
1308	'settlementCurrencyCode' is not allowed for current transaction.
1309	Transaction Amount converted to {"account"} currency ({Code of Account.Currency}) must not exceed the max value of Decimal(18,5) data type.
1313	Transaction found by the specified 'uniqueReference' has the "Prepayment" payment provider, "Deposit" transaction type category and is linked to an Order, settlement is not allowed.
1314	Transaction found by the specified 'uniqueReference' has the "Prepayment" payment provider and "Refund" category and has not been exported yet, settlement is not allowed.
1315	Either the fee currency code and the corresponding fee value must be provided, or none of them.

'Get Country Specific Payment Options' Response Codes

Code	Description
1320	The program found by the provided 'programCode' has no account number matching the specified 'currencyCode'.
1321	"129_GetCountrySpecificPaymentOptions_Configuration.json" does not exist or has incorrect format.
1322	The corresponding program account is inactive: {program account number}.
1323	The corresponding program account type is inactive: {account type name}.

'KC-Block', 'KC-Unblock' Response Codes

Code	Description
1330	If 'refundAmount' is true, the transaction defined by 'uniqueReference' must have a dependent deposit transaction.
1331	Transaction found by the specified 'uniqueReference' is not a "KC-Block" transaction.
1332	Transaction found by the specified 'depositReference' already has a dependent transaction of transaction type category "Payment".
1333	Transaction found by 'depositReference' does not have associated stored payment option.

'Upgrade Account' Response Codes

Code	Description
1340	Application settings have not been set up: IDnow settings.
1341	Account application is in an incorrect status for upgrade.
1343	Full Risk Check logic is not activated.
1344	Specified language ({Culture}) for current user isn't supported. Supported languages are: EN, FR, ES, DE, IT.
1345	External identity provider check has not been performed.
1346	External provider call error has occurred.

'Perform IDnow Callback' Response Codes

Code	Description
1360	The 'custom1' does not match any of e-wallet user account numbers.
1361	Processing of IDnow request has failed.

'Update Billing Information' Response Codes

Code	Description
1399	At least any of parameter pairs: 'interchangeFee' and 'interchangeCurrencyCode', 'schemeFee' and 'schemeCurrencyCode', 'serviceFee' and 'serviceCurrencyCode' OR 'kILandCountryCode' must be provided.

'Create Order', 'Get Order Information' Response Codes

Code	Description
1362	Order position with type "Dealer Voucher Purchase" must be the only position of the order.
1363	Provided 'orderSource' is "MOD_ENROLLMENT", at least one order position must have 'waitForEnablement' = true.
1364	The value of 'VatCountryOrigin' parameter provided in 'additionalData' section must be a valid ISO2 or ISO3 country code.
1365	All of the order positions should be of "Voucher", "Voucher Purchase" or "Compensation Voucher" types or none of them.
1366	'additionalData' with names "startDate" and "endDate" must be provided for positions: {comma separated list of position numbers}.
1367	Either both 'additionalData' with names "startDate" and "endDate" must be provided or none of them.
1368	Incorrect values of 'additionalData' with names "startDate" and "endDate" for positions: {comma separated list of position numbers}.
1369	The transaction found by 'depositReference' is already linked to another order.
1370	Repeated 'positionNumber' values exist.
1371	'grossAmount, 'netAmount' and 'vatAmount' must be specified for the following 'orderPositions' item(s) {comma separated list of {'positionNumber' value}}.
1372	'positionDependencies' cannot be created because 'positionNumber' {'positionNumber' value} does not exist.
1373	The order position with 'positionNumber' {'positionNumber' value} cannot depend on itself.
1374	If 'useDifferentCustomerData' is true, then 'customerType', 'emailAddress', 'addr1', 'city', 'countryCode', and 'postCode' must be provided.
1375	If 'useDifferentCustomerData' is false, 'customerAccno' is required.
1377	'customerCompany' must be specified for the specified 'customerType', but 'customerFirstName' and 'customerLastName' must not.
1378	'customerFirstName' and 'customerLastName' must be specified for the specified 'customerType', but 'customerCompany' must not.
1379	Value must be between 0 and 100: '{parameter name}'.
1380	Each element in 'positionDependencies' must specify a unique combination (order doesn't matter) of position numbers.
1381	'merchantAccno' differs from the deposit beneficiary.
1382	'expirationDate' is earlier than 'activationDate' for the order position(s): {list of the matching 'positionNumber' values separated by comma}.
1383	The order is closed by compliance.
1384	'externalOrderReference' is not unique for the program.
1385	{'merchantAccno'||'customerAccno'} is specified as External Account Reference, the {'merchantProgramCode'||'customerProgramCode'} is required.
1386	Either 'externalOrderReference' or 'depositReference' must be specified.
1501	'positionType' is "Dealer Voucher Purchase", 'customerAccno' must be provided.
1502	Different Customer Data is denied when 'customerAccno' is provided.
1503	'positionType' is "Dealer Voucher Purchase", 'depositReference' must be provided.
1504	'positionType' is {"Dealer Voucher Purchase"||"Dealer Voucher Redemption"}, 'waitForEnablement' must be false for position(s) {comma separated list of position numbers}.
1505	Amount of the transaction found by the specified 'depositReference' differs from sum of 'grossPrice' values of 'orderPositions' items.
1506	'positionType' is "Dealer Voucher Redemption", 'additionalData' with name "dealerVoucherReferenceCode" must be provided for position(s) {comma separated list of position numbers}.
1507	One or more 'positionType' values are "Dealer Voucher Redemption", 'orderSource' "MOD_ENROLLMENT" is denied.
1508	Sum of amount of the transaction found by the specified 'depositReference' and 'grossPrice' values of voucher 'orderPositions' items differs from sum of 'grossPrice' values of non-voucher 'orderPositions' items.
1509	'quantity' must be 1 for position(s) {comma separated list of position numbers for positions with position type "Dealer Voucher Purchase" or "Dealer Voucher Redemption"}.
1510	Position {position number} has 'positionType' "Dealer Voucher Redemption", it cannot be used in 'positionDependencies'.
1511	Order date cannot be earlier than the merchant creation date.
1512	'depositReference' is not provided, sum of 'grossPrice' values of voucher 'orderPositions' items must be equal to sum of 'grossPrice' values of non-voucher 'orderPositions' items.
1513	The transaction found by 'depositReference' involves payment option, which is not supported by the integration scenario.
1387	Invalid 'externalOrderReference' is specified.
1388	Transaction found by 'depositReference' is not linked to any orders.
1389	The transaction found by the specified 'depositReference' cannot be captured or canceled.
1514	Duplicated names are found in 'additionalData' array.
1515	Duplicated names are found in 'orderPositions' -> 'additionalData' array(s).
1516	For "B2B Voucher Non-Licensable" order type only "Pay Upon Invoice" or "Bank Account" payment options are available.

Chargeback Response Codes

Code	Description
1390	A transaction specified by 'uniqueReference' must have the transaction type category "Deposit", "Load Account" or "Payment".
1391	Payment status is different from 'Settled'.
1394	Only Full Chain Chargeback can be applied for the specified transaction.
1395	Only Partial Chain Chargeback or Full Chain Chargeback can be applied for the specified transaction.
1400	Chargeback is not possible for single "Payment" transaction not having related deposit transaction.
1401	Amounts of "Deposit" and "Load Account" transactions are not equal, only Full Chain Chargeback can be applied.
1402	'chargebackReasonCode' must be a three-digit number.
1403	No "Dunning 1" or "Dunning 2" status must exist in the history of related order.

'Update Order Activation' Response Codes

Code	Description
1410	Invalid order status.
1411	No order positions wait for revocation.
1412	Invalid order position(s) activation state: ['positionNumber' {provided 'positionNumber' value}, license status "{order position license status}", 'isActivated' {provided 'isActivated' value}].
1413	Invalid 'positionNumber' value(s): {list of incorrect 'positionNumber' values separated by comma}.
1414	Activation is not required for the provided order position(s): {list of the matching 'positionNumber' values separated by comma}.
1415	'activationDate' and 'expirationDate' must be provided because the order status is "Enablement Pending".
1416	Invalid order position(s) activation state: ['positionNumber' {provided 'positionNumber' value}, 'isActivated' {provided 'isActivated' value}].
1417	'activationDate' and 'expirationDate' must not be provided for the current order status.
1419	Non-specified 'positionNumber' value(s): {comma separated list of 'positionNumber' values of the positions having WaitForEnablement=true but non-specified in the request}.
1421	Activation and/or Expiration Date are not specified for order position(s) having WaitForEnablement=true: {list of the matching Position Numbers separated by comma}.
1422	Deactivated order position(s) found: {list of the matching Position Numbers separated by comma}.

Other Response Codes

Code	Description
1431	The specified {0} does not satisfy the currency minor unit.
1432	The specified {0} is less than the currency minimum allowed value.

Create Merchant

Code	Description
1601	Merchant's Account Application is not processed completely due to compliance check.
1602	'{registrationNumber}' is already in use. Please provide Additional Account Reference.
1603	One or more account currency codes specified in 'currencies' section is not allowed for account boarding.
1605	One or more Responsible Person has not achieved the minimum allowed age.
1606	Merchant's Account Application is not processed completely due to technical error.
1607	Duplicated 'currencyCode' values exist.
1608	Duplicated 'externalAccountReference' values exist.
1609	If 'isFullyVerified' is true, either 'mobilePhone' or 'landlinePhone' must be provided.
1610	Either both 'responsiblePersonsData[].countryOfBirth' and 'responsiblePersonsData[].placeOfBirth' must be provided or none of them.
1611	One or more Bank Accounts contain incorrect { 'bankCode' | 'carrierNumber' }: {The list of incorrect { 'bankCode' | 'carrierNumber' } parameter values, separated by comma}.
1612	One and only one of provided 'bankAccounts' items must be marked as preferred for regular payout: {The list of 'currencyCode' values which correspond to the sections with incorrect 'bankAccounts' array, separated by comma}.
1613	Combination of 'bankAccount' and 'bankCode' parameters must be unique for Bank Accounts.
1614	Merchant Business Type is {typeOfBusiness}, 'fiShares' must be provided.
1615	'sharesPercentage' parameter must be a number from 0 to 100.
1617	'fiShares' parameter must be a number from 0.01 to 75.
1618	'{registrationNumber}' and '{additionalAccountReference}' are already in use for the program.
1619	'fiShares' parameter must be a number from 75.01 to 100.
1620	Combination of 'firstName' and 'lastName' parameters must be unique for the Responsible Persons.
1621	Sum of shares belonging to Ultimate Beneficial Owners and VW group (if it is provided) is greater than 100%.
1623	Merchant Business Type is {Business Type}, 'sharesPercentage' must be provided for Ultimate Beneficial Owners.
1625	{the list of missing comma-separated parameters, arrays and objects (each of them in single quotes)} must be provided for Ultimate Beneficial Owners and Signatories.
1626	'identityDocument.expirationDate' must not be in the past.
1627	If Scoring is active, {the list of missing comma-separated parameters, arrays and objects (each of them in single quotes)} must be provided for Ultimate Beneficial Owners and Signatories.
1628	If 'isFullyVerified' is true, 'merchantCategoryCode' must be provided.
1629	If 'isFullyVerified' is true, {'merchantAddressData' | 'responsiblePersonsData'} must be provided.
1630	If 'isFullyVerified' is true, at least one Managing Director must be provided.
1631	If 'isFullyVerified' is true, at least one Signatory must be provided.
1633	Either 'contactEmail' or 'contactPersonData.emailAddress' parameter must be provided.
1634	If 'isFullyVerified' is true, 'currencies' must be provided.
1635	If 'isFullyVerified' parameter is false or not provided, 'isUserCreated' must not be false.
1636	There is no active merchant panel portal with the specified name.
1637	'nationalities' array contains duplicated items or items specifying the same country.
1639	If 'bankAccounts' is provided, 'merchantAddressData' must be provided.
1640	If 'payoutPreferences' is provided, 'currencies.bankAccounts' must be provided.
1641	If 'payoutPreferences' is provided, 'payoutFrequencyType' must be provided.
1642	'weekDay' must be an integer in the range from 1 to 127.
1642	'weekDay' must be an even integer in the range from 2 to 62.
1643	If any of confirmations is refused, 'confirmationRefusingReason' must be provided.
1644	If merchant is active in high-risk countries, 'highRiskCountries' must be provided containing at least one ISO country code.
1645	Merchant responsible person with the reference "{personReference}" is not found.
1646	Merchant specified by provided 'merchantReference' does not belong to the Program specified by provided 'programCode'.
1647	Merchant specified by provided 'registrationNumber' does not belong to any Program.
1648	'payoutContactPersonData' can contain no more than 3 elements.
1649	'payoutContactPersonData[].emailAddress' must be unique in the array.
1650	'assignTemplateDocuments' must be False, if merchant is being created to be part of cash pooling.
1651	If 'payoutPreferences' is provided, payout must be active in the program integration settings.

Perform PaymentsOS Callback

Code	Description
1801	Unknown 'payment_id'.
1802	Unknown 'app_id'.

Health Check Response Codes

Code	Description
1901	'httpStatusCode' must be a three-digit number.
1902	Specified '{parameter name}' must be greater than 0.
1903	'httpStatusCode' must be either a three-digit number or "No Response".

Response Codes for headers validation

Code	Description
2010	If the resolved program payment provider settings refers to "PaymentsOS" payment provider, 'X-Ip-Address' header must be specified.