PAYMENTS Errors

Error example:

{
    "itemIdentifier": {
        "itemType": "PAYMENT_TRANSACTION",
        "itemId": "Hfyaui94853jmdkdf",
    },
    "error": "Error in EOS Payment: Duplicate key! 
              PAYID: Hfyaui94853jmdkdf; 
              ORDERID: ACPMG-2208011-0003F; PROVID: 0210 - 0002;"
}

important

Do not retry errors automatically, as they require manual review and correction.
First, check the "Action required" column below and resolve any request issues (for example, an incorrect tax code or missing fields). Before retrying, please make sure if further investigation may be needed on the SAP side or with the Debtor Management Provider.
Ensure all necessary corrections are made to avoid repeated failures.

Code	Type	Description	Action required	Retry
0001	E	External Error: Company Code &1 is not implemented	The provided company code is not supported. Please resubmit the request with a valid company code. The Debtor Management Provider might need to be contacted for further clarification.	Yes
0002	E	Duplicate key! PAYID: & ORDERID: & PROVID: &	Check the combination of the key fields and adjust if necessary.	No
0003	E	External Error: Not existing debtor	Provided customer ID does not exist in SAP. Please check if customer ID is correct and repeat the request with a valid customer ID if necessary.	No
0004	E	External Error: Not existing OrderID	Provided order ID does not exist in SAP. Please check if order ID is correct and repeat the request with a valid order ID if necessary.	No
0005	I	The incoming timestamp: & was successfully converted to: &.	-	-
0006	E	Conversion of the incoming timestamp: & failed	Provided timestamp could not be converted to a date. Please provide the value in the defined UTC format.	No
0007	E	One of the values is missing: PAYID: & ORDERID: & PROVID: &	Please complete the missing values and transfer again.	Yes
0008	I	Payment information successfully created!	-	-
0009	E	An unexpected error occurred while saving.	An unknown error occurred during the save process. Please retransmit once. Caller has no need for action.	No
0010	E	External customer number is missing	An external customer number must be handed over. Please complete the missing value and try again.	No
0011	E	There is no internal to the external customer number.	There is no Debtor Management Provider customer number for the external customer number. Please check the transferred value and, if necessary, create the customer.	No
0012	E	Payment method '&1' or payment provider '&2' is not in customizing.	Two possible situtations: 1. The transferred values are not correct or 2. Customizing has not yet been created for the case. Correct values or check whether the required customizing exists.	No
0013	E	Payment UUID could not be determined	SAP internal error. Caller has no need for action.	No